Frequently Asked Questions
We start delivering at 6:00am and pick up the following day. We try to be as fair as possible. If you have a specific time schedule, please let us know when you make your reservation. We will try to accommodate your request.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
We live in South Louisiana so rain is unpredictable! We will deliver rain or shine! (with the exception of tropical storms or hurricanes) If you feel you need to cancel due to weather, please let us know ASAP so that we may get your unit re-rented. Your $50 deposit becomes a raincheck that will be put towards your next rental. Most rain showers pass thru quickly. It is ok to enjoy your rental in the rain. If lightening starts, please seek shelter & do not continue playing on the inflatable until the lightening is over & it is safe to return. DO NOT DEFLATE ANY OF OUR INFLATABLES! Unless winds become too strong.
We recommend mowing your yard about 2 or 3 days before your party. This will prevent fresh cut wet grass from being tracked into your house. We also request that you pick up all pet droppings.
No. The jump should be clean when you get it. We clean and disinfect after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We offer school & church discounts, multiple unit discounts (1/2 off 2nd unit), multiple day discounts (1/2 off 2nd day), weekday discounts & frequent renters discounts (1/2 off 5th rental). We also offer other random discounts & coupon give-a-ways on our Facebook page.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
If you have to cancel please let us know ASAP. you will be given a rain check that is good for 1 year. Your $50 will be put towards your next rental.
Yes all orders require a $50 Credit Card deposit. If you have to cancel you will be given a rain check that is good for 1 year. Your $50 will be put towards your next rental.
