Frequently Asked Questions
We start delivering at 6:00am and start picking up at 6:00pm that same day. We pick up in the same order that we drop off. This way everyone has their rental for the same amount of time. We try to be as fair as possible. If you have a specific time schedule, please let us know when you make your reservation. We will try to accommodate your request. Or you can always request an overnight rental for $40 extra.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
We live in South Louisiana so rain is unpredictable! We will deliver rain or shine! (with the exception of tropical storms or hurricanes) If you feel you need to cancel due to weather, please let us know ASAP so that we may get your unit re-rented. Most rain showers pass thru quickly. It is ok to enjoy your rental in the rain. If lightening starts, please seek shelter & do not continue playing on the inflatable until the lightening is over & it is safe to return. DO NOT DEFLATE ANY OF OUR INFLATABLES!
We recommend mowing your yard about 2 or 3 days before your party. This will prevent fresh cut wet grass from being tracked into your house. We also request that you pick up all pet droppings.
No. The jump should be clean when you get it. [company name] cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We offer school & church discounts, multiple unit discounts (1/2 off 2nd unit), multiple day discounts (1/2 off 2nd day), weekday discounts & frequent renters discounts (1/2 off 5th rental). We also offer other random discounts & coupon give-a-ways on our Facebook page.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Please check out our policies page for details.
Yes all orders require a $50 Credit Card deposit. It is fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.